Frequently Asked Questions

Everything you need to know about your Mastercard fashion experience.

What payment methods do you accept?

We accept all major credit and debit cards, including Mastercard, Visa, and American Express, as well as digital wallets like Apple Pay and PayPal for a seamless checkout.

How long does shipping take for new arrivals?

Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout if you need your fashion essentials delivered within 1-2 business days.

What is your return policy for apparel?

We offer a 30-day return policy on all unworn items with original tags attached. Simply use our online portal to generate a prepaid return label.

How can I track my order status?

Once your order ships, you will receive an email containing a tracking number and a link to monitor your package's journey in real-time.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International delivery times and customs fees vary depending on the destination country.

How do I ensure I choose the right size?

Each product page features a detailed size guide with specific measurements. We recommend comparing these to your personal measurements to ensure the perfect fit.