Returns & Exchanges

At Mastercard fashion, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return policy for all unworn items with original tags. Our goal is to ensure your shopping experience is as premium and effortless as the garments we curate.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal and select the order containing the items you wish to return to generate a unique Return Authorization number.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all designer tags and hygiene seals remain intact and undamaged.

• 3.
  Attach Shipping Label

  Print the prepaid shipping label provided in your confirmation email and affix it clearly to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand over your package to any authorized courier drop-off point and use the provided tracking number to monitor your return's progress to our warehouse.